Last Updated: 24-03-2026

Mychamps Speech Clinic respects the privacy of our families and is committed to protecting personal information.

Information We Collect

We may collect the following information when you contact or register with us:

• Parent or guardian name
• Contact number
• Email address
• Child’s basic information related to therapy services

How We Use the Information

Information may be used to:

• Schedule therapy appointments
• Communicate with parents and guardians
• Improve our services

Data Security

We take reasonable measures to protect personal information from unauthorized access or disclosure.

Children’s Privacy

Our services are intended for children; however, personal information is collected only from parents or legal guardians.

Sharing Information

We do not sell or share personal information with third parties except when required by law.

Updates to Policy This privacy policy may be updated periodically.

Therapy Disclaimer

The information on this website is intended for general educational and informational purposes only.

Therapy services provided at Mychamps Speech Clinic are based on professional assessment and individualized treatment plans. Outcomes may vary depending on each child’s needs, participation, and consistency of therapy and home support.

Parents are encouraged to consult directly with qualified therapists for proper evaluation and treatment recommendations.

Cancellation & Appointment Policy

To ensure smooth scheduling and availability for all families:

• Therapy sessions must be scheduled in advance.
• Parents are requested to inform the clinic as early as possible if they need to cancel or reschedule a session.
• Repeated last-minute cancellations may affect appointment availability.

This policy helps us provide uninterrupted services to all children.

Refund Policy

• Therapy packages once purchased are non-refundable and non-transferable.
• Customers are encouraged to utilize all sessions within the validity period of the package.
• Missed sessions without prior notice are non-compensable and non-refundable.
• In exceptional circumstances, any request for refund will be reviewed solely at the discretion of the management, and approval is not guaranteed.
• If a session is cancelled by the clinic, it will be rescheduled at no additional cost.
• Any approved refund (if exceptionally granted) will be processed through the original mode of payment within 7–14 working days, after applicable deductions.

Parent Consent Statement

By enrolling a child for therapy services at Mychamps Speech Clinic, parents or guardians acknowledge that:

• They have provided accurate information about the child.
• They understand that therapy plans are individualized.
• They agree to follow recommended therapy guidelines and home activities when applicable.

Photo & Media Consent Policy

Mychamps Speech Clinic captures photographs or videos during therapy sessions or events for educational or promotional purposes. In such cases, the child’s face or identity will not be revealed.

No images or videos that identify a child will be used publicly without prior consent from parents or guardians.

Parents who prefer that their child’s images not be used in any form may inform the clinic at any time, and their request will be respected.

Child Safety & Respect Policy

Mychamps Speech Clinic is committed to providing a safe, respectful, and supportive environment for every child.

Our therapists and staff follow professional and ethical standards to ensure:

• Child safety and well-being
• Respectful communication with families
• Confidential handling of personal information